Communications Manager
Executive Sponsor Alignment
12–14 Week Recovery Initiative
Missed deadlines and incomplete deliverables
Vendor misalignment and erosion of stakeholder trust
No formal governance or defined accountability
Fragmented content across operating companies
Without intervention, the project risked continued delays and diminished executive confidence.
I led the full reset, shifting the program from reactive vendor management to structured internal execution.
Developed and presented the realignment strategy to leadership
Secured approval for in-house transition and defined scope, metrics, and phased roadmap
Established cross-functional governance (RACI), milestone tracking, and executive oversight
Led content audit, IA redesign, and SharePoint configuration roadmap
Recovered a high-visibility, at-risk enterprise initiative
Reestablished executive confidence through structured governance
Delivered a scalable, user-centric intranet foundation
Centralized critical HR, safety, and compliance resources
Positioned the intranet as operational infrastructure, not just a communications tool
Communications Manager
Automated Candidate Journey & Career Fair Engagement Strategy
University recruitment efforts were generating interest but lacked a structured, scalable system to convert engagement into applications.
Manual follow-up from recruiters
Inconsistent messaging across operating companies
No standardized candidate journey from QR scan to resume submission
Limited visibility into engagement metrics
Disconnected handoff between marketing engagement and ATS workflows
I built an automated recruitment marketing framework connecting onsite engagement to digital conversion.
Designed end-to-end candidate journey
Migrated campaigns to Mailchimp with trigger-based workflows
Standardized messaging and branded templates across OpCos
Redesigned booth and flyer materials to align with digital conversion
Implemented engagement tracking and prepared for ATS integration
This transformed follow-up from manual outreach to automated pipeline management.
Reduced recruiter workload through automation
Extended engagement beyond the career fair event
Standardized recruitment experience across operating companies
Established a repeatable, measurable recruitment funnel
Result: Transformed career fair outreach from isolated events into an integrated, trackable recruitment funnel.
Communications Manager
Executive Advisory | M&A Communications Governance | Change Leadership
Rapid acquisition activity introduced organizational ambiguity, brand inconsistency, and employee uncertainty. There was no formal communications framework to guide integration across internal teams, customers, and newly acquired entities.
Without structure, transitions risked misinformation, cultural misalignment, and delayed operational integration.
Served as strategic communications advisor during M&A transitions, building a scalable integration framework aligned to executive priorities.
Developed acquisition messaging playbook
Designed phased rollout plans tied to deal milestones
Created executive announcement templates (internal & external)
Built structured FAQ guides for employees and customers
Established governance for message ownership and timing
Shifted acquisition communications from reactive updates to structured change management.
Reduced employee uncertainty during transition periods
Accelerated cultural and operational integration of acquired teams
Preserved brand consistency across expanding operating companies
Strengthened executive confidence in integration communications.